I was involved with something very close to instant messaging a couple of years ago when I did the Internet-based Family History course offered by CAVAL. There was a time set each week for typed chat between the tutor and students enrolled in the course (usually two or three went on line).
Instant messaging as a means of delivering reference information as demonstrated by the University of North Carolina Library would be a useful addition to the suite of services offered by a large institution, and in tune with today's 'instant' society. It has advantages over the phoned or emailed enquiry in that the interaction allows immediate clarification of the client's requirements if required.
I know that Skype is a service used by several people in the local community who have family overseas. A very effective and economical alternative to phoning.
And today's political debate is an interesting example of a tweitter discussion!
Thank you for the course, Ellen and Mylee and associates.
I hate giving up on the course but because I don't use the Web 2.0 and 2.1 tools I am finding it increasingly hard to bluff my way through. And it isn't really being very honest anyway. For people who have embraced Web 2.0 this would have been an excellent follow-up and extension exercise.
Maybe I'll try and get back to mash-ups one day as that it the only week I really haven't done anything about but for the moment .. back to the circulation desk and sorting out the housebound books ....
Tuesday, June 15, 2010
On the Wild Side ....
Everyone who interacts with the Internet will have been subject to scams and phishing attempts. I won't open emails or attachments unless I know the sender (too bad about the useful things I miss...) and have anti-virus software and various firewalls as installed by my computer technician.
I had a message appear on my screen one day saying that my computer was under virus attack and I should download a protective package. Thankfully I remembered about never opening something I hadn't asked for or knew the provenance of and consulted the technician. I got a lecture about how all such messages were avenues to virus infection and I should just ignore them, but at least I hadn't clicked on the attachment and so no harm resulted. It was just after I had downloaded a poem from a site for a client and the suggestion is that that left my computer vulnerable. But it is hard - the poem was the answer to a legitimate reference enquiry.
I had a message appear on my screen one day saying that my computer was under virus attack and I should download a protective package. Thankfully I remembered about never opening something I hadn't asked for or knew the provenance of and consulted the technician. I got a lecture about how all such messages were avenues to virus infection and I should just ignore them, but at least I hadn't clicked on the attachment and so no harm resulted. It was just after I had downloaded a poem from a site for a client and the suggestion is that that left my computer vulnerable. But it is hard - the poem was the answer to a legitimate reference enquiry.
Thursday, February 25, 2010
GoogleDocs is good medicine ....
I proffer this as evidence that I did create a form in GoogleDocs
http://spreadsheets.google.com/viewform?formkey=dFhFVjY4UVp5Rl8wVG81VWdGbzctTHc6MA
I was one of those who thought GoogleDocs had great possibilities, not least because of being part of a Regional library in an earlier life. However the one time I was invited to particpate in creating a document via GoogleDocs it didn't work for me. But I still think in theory it is a great application!!
I had a look at the "list of 100 great Google doc tips" and thought the editing tips the most useful. Being able to make changes at the same time and sharing without emailing is at the heart of what makes GoogleDocs really useful. The ability to view various versions over time and if necessary choose "revert to this one" is very practical. And I rather thought I read somewhere that it was possible to colour-code alterations from individuals which would allow one to identify who was making the 'strongest' contributions and who was perhaps altering the underlying philosophy or didn't quite understand the intention of the document. And if I did imagine this it would be a useful refinement ....
http://spreadsheets.google.com/viewform?formkey=dFhFVjY4UVp5Rl8wVG81VWdGbzctTHc6MA
I was one of those who thought GoogleDocs had great possibilities, not least because of being part of a Regional library in an earlier life. However the one time I was invited to particpate in creating a document via GoogleDocs it didn't work for me. But I still think in theory it is a great application!!
I had a look at the "list of 100 great Google doc tips" and thought the editing tips the most useful. Being able to make changes at the same time and sharing without emailing is at the heart of what makes GoogleDocs really useful. The ability to view various versions over time and if necessary choose "revert to this one" is very practical. And I rather thought I read somewhere that it was possible to colour-code alterations from individuals which would allow one to identify who was making the 'strongest' contributions and who was perhaps altering the underlying philosophy or didn't quite understand the intention of the document. And if I did imagine this it would be a useful refinement ....
Tuesday, February 9, 2010
IGoogle, IDo!
I did try to print my screen to show off my IGoogle page but despite doing my best to follow the Internet Centre Manager's instructions nothing happened so back to the verbal approach .... the Tea house theme for the background, plus ABC News, BBC News, a ToDo window and the Sydney Weather Radar (I would have liked to find something closer to home but haven't managed it thus far .....). Actually it looked OK and had the sorts of things that I would find useful when coupled with some of the defaults.
If I was someone who used the Internet a lot, particularly the social uses, the IGoogle would be very useful at the personal level. I don't know that it has as much application in professional usage but the plethora of sources and services available as part of Web 2.0/1 makes such a management tool almost essential for anyone who is asignificant Internet user. As the notes say it is like a private web page. Professionally the widgets would not be appropriate and the social contacts would be much more streamlined so not the same need for a management aid.
I looked briefly at the others mentioned but thought that iGoogle with its blending of social and informational resources would be my choice. Shareoholic looked very useful for managing social links.
If I was someone who used the Internet a lot, particularly the social uses, the IGoogle would be very useful at the personal level. I don't know that it has as much application in professional usage but the plethora of sources and services available as part of Web 2.0/1 makes such a management tool almost essential for anyone who is asignificant Internet user. As the notes say it is like a private web page. Professionally the widgets would not be appropriate and the social contacts would be much more streamlined so not the same need for a management aid.
I looked briefly at the others mentioned but thought that iGoogle with its blending of social and informational resources would be my choice. Shareoholic looked very useful for managing social links.
Wednesday, January 27, 2010
Doodling sans pencil ......
http://www.doodle.com/summary.html?pollId=fxgpn7ywrvsa8kh2">
This is my proof that I did try and set up a Doodle and embed it in my blog and was ready to send an invitation to nswpln@gmail.com. Maybe I will try again later .....
Doodle seemed to me to be a close relative of Google Docs when as an online group one worked out a mutually agreeable document whereas here the group works out a mutually agreeable set of meeting dates. It would be very useful in a large and/or dispersed organisation (e.g. multi-site library).
Google calendar looked very useful and I liked the way that you can have different calendars for different target audiences. Automatic reminders and offline access are a bonus.
I looked at Eventbrite etc. Anyvite seemed to be more directed to the private user and to offer assistance with designing your invitation with various pro formas although you could share your completed invitation and receive RSVPs, etc. Eventful and Eventbrite are more for the big event and more an announcement forum than for creation of invitations/notices. There are also clearer options for bookings and payments. Eventful seemed more used for arts-related events while Eventbrite was more general - even more commercial - in orientation. Eventbrite offered 198 events near Sydney, sorted by location, category and date (today/this week/this month). Eventful didn't show any Sydney events but there were a number from Melbourne.
Of the three Anyvite would be most useful to this library, but is unlikely to be used.
This is my proof that I did try and set up a Doodle and embed it in my blog and was ready to send an invitation to nswpln@gmail.com. Maybe I will try again later .....
Doodle seemed to me to be a close relative of Google Docs when as an online group one worked out a mutually agreeable document whereas here the group works out a mutually agreeable set of meeting dates. It would be very useful in a large and/or dispersed organisation (e.g. multi-site library).
Google calendar looked very useful and I liked the way that you can have different calendars for different target audiences. Automatic reminders and offline access are a bonus.
I looked at Eventbrite etc. Anyvite seemed to be more directed to the private user and to offer assistance with designing your invitation with various pro formas although you could share your completed invitation and receive RSVPs, etc. Eventful and Eventbrite are more for the big event and more an announcement forum than for creation of invitations/notices. There are also clearer options for bookings and payments. Eventful seemed more used for arts-related events while Eventbrite was more general - even more commercial - in orientation. Eventbrite offered 198 events near Sydney, sorted by location, category and date (today/this week/this month). Eventful didn't show any Sydney events but there were a number from Melbourne.
Of the three Anyvite would be most useful to this library, but is unlikely to be used.
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